Caroline is responsible for supporting the I-Light members with their initial connectivity, upgrades to their current connections, and services the members wish to use on the network. She also works with the network planning engineer on the network design and future growth. Caroline earned her Bachelor of Arts degree from Indiana University, awarded at IUPUI.

Caroline enjoys working with the I-Light members to reach their institutional goals by personally helping solve the problems that arise. She is very excited when a member has network or application goals that are achieved by the I-Light network. The success of the I-Light members reflects the success of I-Light as a regional network as a whole.