Samantha’s primary responsibilities are working alongside the I-Light Network Team by facilitating communication between engineers and the service desk, interfacing between engineers and vendors, and maintaining policies and procedures that are best suited for our members.

Samantha started at Indiana University’s GlobalNOC in 2014 and has experience in both the regional optical networks and higher education campus networks. She enjoys working, supporting, and building relationships with our members on a daily basis. Samantha earned her Bachelor of Science degree from Indiana University, awarded at IUPUI.